Privacy Policy

Information you provide directly. When you book a consultation, contact us, or purchase a MaxAct package, we may collect your name, email address, company name, phone number, and billing information.

Usage data. We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Communications. If you email us or submit a form on our website, we retain the content of those communications along with your contact information and our responses.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including purchase confirmations and invoices
• Respond to your inquiries and provide customer support
• Send you updates, security alerts, and administrative messages
• Understand how our website is used so we can improve the experience
• Comply with legal obligations

We do not sell your personal information to third parties.

Your CRM data lives on your own infrastructure, not on MaxAct servers. MaxAct is deployed to accounts and infrastructure that you own and control. Your customer data, contacts, deals, emails, and all other CRM records are stored in your own database (e.g., your Supabase project). MaxAct does not have standing access to your CRM data and does not store copies of it.

For data that we do handle directly (such as your contact information when you reach out to us, or billing details for your purchase), we use commercially reasonable technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We may use third-party services that collect, process, or store information on our behalf. These include:

• Payment processors to handle billing and transactions
• Analytics providers to help us understand website usage
• Email and communication platforms to manage correspondence

These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

Your deployed MaxAct CRM may connect to third-party services you choose to enable (e.g., Gmail, Outlook, calendar providers, AI APIs). Those integrations are configured by you, run in your accounts, and are governed by those services' respective privacy policies.

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from.

Essential cookies are required for basic site functionality. Analytics cookies help us understand how visitors interact with our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request a portable copy of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Because your CRM data lives on your own infrastructure, you have direct access to it at all times. You can export, modify, or delete your CRM data without involving MaxAct.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@maxact.ai